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Best practices

Review usage in Insights

Use Insights to see which content people use and where you can improve the library.

For content admins1 min read
On this page
  1. Open Insights
  2. Find the report you need
  3. Ask about the gaps
  4. Make one improvement

Open Insights

  1. In Manage, choose Overview in the left menu, then Insights at the top.
  2. Choose a date range, such as Last 30 days.
  3. Use All channels to show a specific channel, such as Web app, Add-in or Desktop.

Find the report you need

  • Use the Overview dropdown to choose Top assets, Top Boards, Top Collections or User stats.
  • In Top assets, use the library and asset-type filters to narrow the report.

Ask about the gaps

If useful content gets little activity, ask a few colleagues whether they can find it and whether it meets their needs. They may need a clearer name, a missing file or help with access.

Make one improvement

For example, feature a hard-to-find template or add a missing product image. Review usage again after people have had a reason to use the updated content.

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Tell us what you are trying to do and where you got stuck.

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