Choose the contact
For an invitation or access to company content, ask your organization’s Pickit administrator.
For technical problems, billing questions or help using Pickit, use the form above.
What to include
For a feature request, describe the task you want to complete and the workaround you use today.
- Your organization’s Pickit account name and the affected work email.
- What you tried to do and what happened, including the error text or a screenshot.
- For a file problem, the file’s location in Pickit and whether other files are affected.
- For an app problem, the time, operating system and browser or Office version.
Copy a diagnostic report
Creating a report does not send a ticket. Review it before sharing, and never include passwords, API secrets or sign-in codes.
- Open your user menu in Pickit → Diagnostics → Create report.
- Paste the copied report into your support message.