Account & settings

Get answers about storage and data

Find your storage allowance and the documents for hosting, privacy and data requests.

On this page
  1. Check storage usage and allowance
  2. Stored files and external links
  3. Hosting and privacy questions

Check storage usage and allowance

Contact your Pickit account manager or support with the account name to check current storage usage, the included allowance or options for more capacity.

For a large migration, include the approximate number and total size of the files you plan to add.

Stored files and external links

An imported copy is stored separately from its source. A source-linked file still depends on the external service and its permissions.

Check the import mode before removing an external connection or its source files. For help with a specific file, send support its Pickit location.

Hosting and privacy questions

Use the privacy policy and data processing agreement for information about hosting, subprocessors, retention and personal-data handling.

For a customer-specific hosting question or a data request, contact Pickit support and include your organization’s account name.

Still need a hand?

Tell us what you are trying to do and where you got stuck.

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