Sharing & permissions

Control end-user sharing

Allow signed-in users to create download links and set their maximum lifetime.

On this page
  1. Set the account policy
  2. What happens to existing links?
  3. Review or stop individual links

Set the account policy

When enabled, signed-in members can create links for eligible files they can access. Enabling the setting does not make every file shareable.

  1. Open Manage → Settings → System Settings → External sharing.
  2. Turn Allow signed-in users to share assets on or off.
  3. Choose Maximum link lifetime. This limits the expiry users can choose for new links; administrators can choose any expiry.
  4. Choose Save changes. When turning sharing off, confirm with Turn off sharing.

What happens to existing links?

  • Turning sharing off stops existing links whose creator is not currently an account administrator. Turning it back on does not restore those links.
  • Administrators can still create links when end-user sharing is off. Links whose creator is still an administrator remain usable while their other access and expiry checks pass.
  • Changing Maximum link lifetime affects new end-user links. Existing links keep their expiry dates.

Review or stop individual links

Under Shared links, choose Review existing links to open the account’s link list. Delete an individual link to stop it, including a link created by an administrator. The files in Pickit are kept.

Stopping a link does not remove copies already downloaded by recipients.

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