Sharing & permissions

Download files from a shared link

Preview shared files, download one file or save the available files together.

On this page
  1. Open the link and download
  2. Which files do you receive?
  3. If the link or a file is unavailable

Open the link and download

  1. Open the download link sent to you in a browser. You do not need to sign in to Pickit or enter an email address or password.
  2. Choose Preview beside a file to inspect it, or Download to save it.
  3. For several available files, choose Download all assets to download them together as a ZIP file.
  4. If usage terms appear, read and accept them to continue with the preview or download.

Which files do you receive?

Downloads use the selected files’ current available versions in Pickit. A file can become unavailable if it is removed or its access or license changes.

Files you have already downloaded are separate copies and do not update automatically.

If the link or a file is unavailable

  • Choose Reload when the page asks you to reload, or Try again after a loading error.
  • If the link has expired or is no longer available, ask the sender for a working link.
  • If only some files are unavailable, download the remaining files and tell the sender which ones are missing. The sender must check their availability in Pickit.

Still need a hand?

Tell us what you are trying to do and where you got stuck.

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