The Slides tab is missing
Open the original .pptx from your library in the PowerPoint add-in. Download-link previews do not show Slides. A slide saved as a separate file uses Insert slide; it does not need a presentation’s Slides tab.
For a presentation, the tab needs generated slides and slide previews enabled. Ask a content administrator to check the presentation’s slide settings.
Insert fails or the result looks wrong
For an appearance problem, check the formatting choice. For a failed insertion, try another prepared slide to establish whether one file or all slide insertions are affected.
Send support the file’s name and Pickit library or folder location, slide number or title, error text, Office version and which other slides worked. An administrator can check the original and generated slide files.
Content administrators: prepare or rebuild slides
Ask a content administrator to check the uploaded .pptx. Generating the slides and making them available to users are separate tasks.
Administrators can follow the preparation guide to generate or enable slides, or rebuild existing slides when needed. Rebuilding requires an accessible uploaded original.