Reset your password or get a verification code

Reset your password for email sign-in

1. On the sign-in screen, choose Sign in with email → Forgot password?
2. Enter your Pickit email address and choose Send verification code.
3. Enter the code from your email.
4. Enter and confirm your new password, then choose Reset password.

The code has not arrived

• Check the email address and your junk or quarantine folder.
• Use the most recent code. If it has expired, request a new one from the verification screen.
• If messages are blocked, ask IT to check mail filtering.

Still unable to sign in?

Contact support with your sign-in method, Pickit account name and the exact error message.