Create and manage API access

API or a built-in connector?

Use an API user when your application needs to call Pickit’s API. For a built-in source connector, follow the import guide instead.

The API overview links to the technical documentation for authentication and supported operations.

Create API credentials

1. Switch to the Pickit account the integration will use.
2. In Manage, open Settings → System Settings → API.
3. Choose Create new api user, enter a name for the integration and choose Create user.
4. Copy the Client ID and Client secret into your integration’s protected configuration. The secret is shown only once.
5. Turn on Upload rights for that API user if it needs asset updates or property management. Leave it off for read-only use.

Rotate or remove credentials

• Refresh secret creates a replacement secret and immediately stops the old one from working. Copy the new secret into the integration’s protected configuration.
• Delete user removes the API identity. Use it when the integration should no longer have access.
• If an API request fails, send support the operation, time and error text, without including the secret.